Payment and payment liability

Effective from August 20, 2022

This policy outlines the payment terms and liability conditions for using UNI's paid services, including memberships and competition entry fees.

By making a payment through the UNI platform, you agree to these terms and acknowledge your responsibilities regarding payment obligations.

Invoices

All payments made through the UNI platform are processed by our third-party payment providers (PayPal, Razorpay, or Instamojo depending on your region). Upon successful payment, you will receive a confirmation email with your transaction details.

For memberships and competition entry fees, invoices are generated automatically and can be accessed from your account dashboard under "Payment History". Each invoice contains the transaction date, amount, payment method, and service description.

If you require a formal invoice with specific business details or tax information, please contact our support team at support@uni.xyz within 30 days of your transaction. We will provide appropriate documentation for your accounting needs.

  • Transaction receipts are sent via email immediately after payment
  • Invoices are available in your account under Payment History
  • Custom invoices for business purposes available upon request
  • All amounts are displayed in the currency of the transaction

Payment date

Every payment on UNI is a one-time charge, taken immediately on confirmation. This applies to competition entry fees, memberships, credit packs and all other paid services.

A membership is bought for a fixed term rather than billed periodically. It does not renew, no payment method is stored for future charges, and there is no billing date after the purchase.

Because nothing recurs, there is no subscription to cancel and no renewal to avoid. A membership runs to the end of its term and then lapses. To continue, buy another term.

You will never be charged automatically. Every charge on UNI follows a purchase you make at that moment.

Payment liability

By initiating a payment on UNI, you acknowledge that you are authorized to use the payment method provided and agree to pay all charges incurred. You are responsible for ensuring that your payment information is accurate and up to date.

UNI is not liable for any charges resulting from unauthorized use of your account if the access occurred due to your failure to maintain account security. If you suspect unauthorized activity, notify us immediately at contact@uni.xyz.

For competition entry fees, please note that organizers set their own refund policies. UNI acts as a platform facilitator and does not guarantee refunds for entry fees unless explicitly stated by the competition organizer or required by law.

  • You are responsible for all charges made through your account
  • Unauthorized charges must be reported within 30 days of the transaction
  • Competition entry fee refunds are subject to organizer policies
  • Membership refunds follow UNI's standard refund policy
  • Currency conversion fees may apply for international transactions
  • Failed payments may result in service interruption

For any payment disputes or concerns, contact our support team at payments@uni.xyz. We aim to respond to all payment-related inquiries within 2 business days.

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