Payment and payment liability
Effective from August 20, 2022
This policy outlines the payment terms and liability conditions for using UNI's paid services, including membership subscriptions and competition entry fees.
By making a payment through the UNI platform, you agree to these terms and acknowledge your responsibilities regarding payment obligations.
Invoices
All payments made through the UNI platform are processed by our third-party payment providers (PayPal, Razorpay, or Instamojo depending on your region). Upon successful payment, you will receive a confirmation email with your transaction details.
For membership subscriptions and competition entry fees, invoices are generated automatically and can be accessed from your account dashboard under "Payment History". Each invoice contains the transaction date, amount, payment method, and service description.
If you require a formal invoice with specific business details or tax information, please contact our support team at support@uni.xyz within 30 days of your transaction. We will provide appropriate documentation for your accounting needs.
- Transaction receipts are sent via email immediately after payment
- Invoices are available in your account under Payment History
- Custom invoices for business purposes available upon request
- All amounts are displayed in the currency of the transaction
Payment date
Payments for one-time purchases (such as competition entry fees) are charged immediately upon confirmation. For subscription-based services, your payment date is established on the date of your initial purchase.
Recurring subscriptions are automatically renewed on the same date each billing period. If your payment date falls on a day that does not exist in a given month (e.g., the 31st), your subscription will renew on the last day of that month.
You may update your payment method or cancel your subscription at any time before the next billing date to avoid automatic renewal charges. Changes to payment methods take effect immediately, while cancellations are effective at the end of the current billing period.
To avoid unexpected charges, set a reminder before your subscription renewal date. You can view your next billing date in your account settings.
Payment liability
By initiating a payment on UNI, you acknowledge that you are authorized to use the payment method provided and agree to pay all charges incurred. You are responsible for ensuring that your payment information is accurate and up to date.
UNI is not liable for any charges resulting from unauthorized use of your account if the access occurred due to your failure to maintain account security. If you suspect unauthorized activity, notify us immediately at security@uni.xyz.
For competition entry fees, please note that organizers set their own refund policies. UNI acts as a platform facilitator and does not guarantee refunds for entry fees unless explicitly stated by the competition organizer or required by law.
- You are responsible for all charges made through your account
- Unauthorized charges must be reported within 30 days of the transaction
- Competition entry fee refunds are subject to organizer policies
- Membership refunds follow UNI's standard refund policy
- Currency conversion fees may apply for international transactions
- Failed payments may result in service interruption
For any payment disputes or concerns, contact our support team at payments@uni.xyz. We aim to respond to all payment-related inquiries within 2 business days.