Creating, securing and closing your account, and fixing profile or login errors
Why does my old job say I am currently working there?
Saving education or experience used to return a server error for common school and degree names. That was fixed, and here is what to do if a save still fails.
If I change my password, will I be logged out on my other devices? What happens to phones and browsers that were already signed in?
Why does UNI say I can only change my username once in 3 months, and what stops working when I change it?
Organizations cannot be deleted. How to archive one, hand it to another owner, or leave it, and what each does.
Why is UNI in light mode on my phone when I set dark mode on my laptop? Where is the dark mode switch and is the setting saved to my account?
I deleted my profile picture by mistake. Can I get it back?
Why does it say this skill has already been added to my profile?
Change the address on your account by adding the new one, confirming it and making it primary, and what to do if you have lost access to the old one.
How to deactivate or delete your account from Settings, then Security, the 15 day window, how to stop it, and what to do if you cannot sign in.
How to create a UNI account with an email address and password, or with Google or LinkedIn, and what to do when sign up is refused.
The specific causes behind most sign in and sign up failures, and what fixes each one.
Why is the link in my About section not clickable?
Account settings and profile editing are two different places on UNI. This covers which one holds your email, password and privacy controls, and how to reach it.
What to do when a profile edit will not save, including cover photo size limits and formats, and the steps to work through when a section returns an error.
What are the popups walking me through my profile editor, and how do I get rid of them?
I confirmed my email but I still do not have the verified badge. What is the difference, and what actually turns the badge on?
I entered my phone number but it still shows as unverified. What does Verify later save, and what does a verified phone number unlock?
My university is not in the list when I add my education. What do I do?
One tab says I am signed in and another says signed out. Which one is right?
I was signed out and never told. Why did UNI not warn me that my session had expired?
Why does the profile editor keep sending me back to my own page?
There are two addresses in my account settings. Which one do I fill in, and what is each one used for?